Legal

Privacy & Data Protection Policy

Last updated: June 2026

Bookkeeping Matters ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018.

We are the data controller for the personal data you provide to us. If you have any questions about this policy, please contact us at the details below.

1. Who We Are

Business name: Bookkeeping Matters

Location: Wexford, Ireland

Phone: +353 86 608 1301

Email: [email protected]

2. What Data We Collect

We may collect the following personal data when you contact us through our website or engage our services:

Your name
Email address
Phone number
Business name and details
Any information you provide in your enquiry message

We do not collect sensitive personal data (such as financial account details) through our website contact form.

3. How We Use Your Data

We use your personal data for the following purposes:

To respond to your enquiry or consultation request
To provide bookkeeping and related services to you
To communicate with you about your account or services
To comply with our legal and regulatory obligations

We will not use your data for marketing purposes without your explicit consent.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Legitimate interests — to respond to your enquiry and provide our services
Contract — where we have entered into a service agreement with you
Legal obligation — where we are required to process data to comply with Irish or EU law
Consent — where you have given us explicit permission

5. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. For general enquiries, we retain data for up to 12 months. For clients, we retain records for a minimum of 7 years in accordance with Irish Revenue requirements and company law obligations. After this period, data is securely deleted or anonymised.

6. Who We Share Your Data With

We do not sell or rent your personal data to third parties. We may share your data with:

Revenue Commissioners (where required by law)
Your accountant or solicitor (with your consent)
Software providers used to deliver our services (e.g. Sage), who are bound by data processing agreements

7. Your Rights Under GDPR

Under GDPR, you have the following rights:

Right of access — to request a copy of the data we hold about you
Right to rectification — to request correction of inaccurate data
Right to erasure — to request deletion of your data (subject to legal obligations)
Right to restrict processing — to ask us to limit how we use your data
Right to data portability — to receive your data in a structured, machine-readable format
Right to object — to object to processing based on legitimate interests

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Access to client data is restricted to authorised personnel only. All digital records are stored securely and protected by passwords and encryption where appropriate.

9. Cookies

Our website may use essential cookies to ensure it functions correctly. We do not currently use tracking or advertising cookies. If this changes, we will update this policy and seek your consent where required.

10. Complaints

If you have a concern about how we handle your personal data, please contact us in the first instance at [email protected]. You also have the right to lodge a complaint with the Data Protection Commission (DPC) at www.dataprotection.ie.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.